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Praise (And Problems) For The iPhone X

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Praise (And Problems) For The iPhone X
Praise (And Problems) For The iPhone X

The iPhone X, Apple’s much-anticipated tenth-anniversary edition of its revolutionary, game-changing smartphone, hit stores Nov. 3, less than two months after its official announcement at a September 12th press event. The iPhone X was positioned as a premium version of the iPhone that stands apart from the less-expensive iPhone 8, and immediately generated a huge buzz among Apple fanatics and tech-watchers of all stripes. The X features a dual-lens camera that it uses for a futuristic facial recognition system called Face ID, wireless charging, an OLED screen, and a new design that eliminates the home button and outer bezel, making for a phone whose face is essentially 100% screen. The X has now been out long enough for consumers to play around with it, and while it’s received rave reviews from some, others have noticed some problems. Here’s a roundup of reactions to the iPhone X.

A Priceless View

The iPhone X is the most expensive iPhone ever, with the base 64GB model coming in at $999 in the United States, but many who have purchased it say it’s worth the thousand-dollar price tag for its display alone. Nilay Patel, writing in the Verge, says “The iPhone X OLED is bright, sharp, vibrant without verging into parody, and generally a constant pleasure to look at.” Time’s Lisa Eadiccio also praised the display for its great, comparing it favorably with the iPhone 8: “…The iPhone X’s screen looks much crisper and more vibrant than the iPhone 8”. And CNET’s Scott Stein called the X “the best iPhone ever,” complimenting its “beautiful perfect black levels and excellent color.”

One Fragile Phone

One of the few critiques CNET’s Stein had: the X is extremely fragile, with its all-glass body susceptible to breakage even from gentle impacts. In their tests, “it cracked at a single three-foot drop…worse than previous iPhones.” And SquareTrade called the X, “the most breakable iPhone we’ve ever tested.” What this means: you’ll need a case, and even if you get a great one, you should probably invest in AppleCare, because repairs for the X are anything but cheap, starting at $279 for the screen and $549 for anything else (including the glass back panel).

Missing Home

The removal of the home button is the biggest change to the iPhone’s basic function since it was first released, and reactions have been mixed. To get back to the home screen, you’ll now have to swipe up from the bottom of the screen. Writing for Time, Eadiccio noted that it took her two days to catch on to this new gesture, but noted that even more difficult was adjusting to being unable to use the home button for screenshotting and force-restarting the phone. Still, she said, “None of these changes are necessarily a dealbreaker when it comes to deciding whether or not to purchase the iPhone X.”

Is Face ID the Future?

The lack of a home button also means that the iPhone X doesn’t use Touch ID, Apple’s thumb-scanning unlock mechanism. Instead, you’ll unlock the X with your face. While CNET’s Stein says that Face ID “performs very well” and even operates in total darkness, The Verge’s Patel says that “sometimes it doesn’t [work great], and you’ll have to move the phone closer to your face to compensate.” Still, Patel does praise Face ID for being “ridiculously simple” to set up.

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